Unleash your inner adventurer with our traditional Japanese bamboo picnic bag, handcrafted to perfection by skilled artisans. Imagine yourself exploring the great outdoors with this stylish and functional bag by your side, making your picnic experience one to remember.
Crafted from high-quality bamboo, this bag is not only lightweight but also durable, ensuring that it will be your faithful companion for many outdoor excursions to come. Its timeless design is inspired by the rich cultural heritage of Japan, making it a beautiful and unique addition to your collection.
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FAQ
Why hasn't my order arrived yet?
Delivery delays can occasionally occur due to logistical reasons. Check your tracking number for updates and contact us if your package is more than 5 days overdue beyond the expected delivery date.
Can I change or cancel my order after placing it?
Changes or cancellations can only be made within 12 hours of placing an order. Please contact us immediately if you need to adjust your order.
How long does shipping take?
Shipping times vary based on the destination. Typically, orders are delivered within 14-30 days. You will receive a tracking number once your order has been shipped.
What is your return policy?
We accept returns within 14 days of receipt for most items in new condition. Return shipping costs are the responsibility of the customer unless the return is due to a defective product.
How and when will I receive my refund?
Refunds are processed within 7-10 business days after we receive the returned item. Refunds are issued to the original payment method.
What should I do if the item I received is damaged or not what I ordered?
Please contact us immediately with a photo of the item and your order number. We will arrange for a replacement or refund as necessary.
What payment methods are accepted?
We accept all major credit cards, PayPal, and other digital payment methods. Payment options available will be displayed at checkout.
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